Commercial Safety Consultants - SIA Approved Contractor & Training Centre
SYNOPSIS
Commercial Safety Consultants Limited- Event Security Consultants has over 20 years experience and over 1000 personnel throughout the UK, providing a security service to a wide range of clients within the leisure, commercial, industrial and retail sectors. We achieve this by providing a professional service through the deployment of highly trained, dedicated, efficient, friendly personnel.
GEOGRAPHY
Our head office is in Manchester with regional offices in Glasgow and London.
OUR EXPERIENCE
The experience of our personnel is extensive, many have served with us for a number of years. Our management have experience in the armed forces, emergency services and the security sector.
Commercial Safety Consultants Limited-Event Security Consultants UK's initial business involved providing door supervisors to licensed premises. Our portfolio has since grown we now provide services, at major world class sporting and social events, a wide range of public gatherings, exhibitions and conferences and within the commercial, industrial and retail sectors.
With a reputation for providing a professional and reliable service at a competitive price, with the benefit of world wide experience we have obtained an impressive client base. We aim to continually provide an efficient and effective service by maintaining an awareness of changes and improvements in safety, security and customer service issues, advising our clients and implementing accordingly.
We place great emphasis on staff training, all at management level are highly trained, qualified and pro-actively involved in staff training. To meet the needs of the specialist situation, we deploy personnel who have career experience at a senior level within the police, fire brigage, medical service and security sector.
OUR PEOPLE
We believe that our most vauable asset is our people. We attract top professionals from the security industry and strive to be the employer of choice. Our investment in people is further demonstrated through our training and development program.
Each individual within Commercial Safety Consultants Limited-Security Consultants UK has a role to play in making us a leader in our market place. Everyone has the responsibility to increase their own personal capabilites, by taking full advantage of every learning opportunity. Every manager has a role to play in helping individuals reach their full potential.
Support will be provided by encouraging individuals to learn from experience at work, by increasing learning opportunities, by providing coaching and focusing on employee development. We support our employees by investing in the tools and training to enable them to perform their respective functions.
All our employees are "result-oriented" and our appraisal system aids our employees and managers to set and agree specific company and job objectives, with clear performance goals and measurements. The appraisal system is also an important part of identifying the training and development of our people.
CULTURE
Commercial Safety Consultants Limited-Event Security Consultants UK operate within a client facing culture where the focus is on deliving commited results. The individual's expertise and contribution is highly valued. The strong team spirit is demonstrated by the high level of dedication and commitment to group working. Our teams are built to deliver the best value and to meet the customer needs. Empowerment is important and situations have shown that any individual can provide leadership of a team; this team can include Directors in specialist roles reporting to the team leaders - the focus is on the customer.
Our culture is naturally inbuilt in every employee, not forced, creating a passion for service. All of this approach has raised the self-esteem of our staff, which reflects in the service being delivered. This is one of our strongest competitive advantages - the best people deliving the best service in a culture that is strong and unique.
PARTNERSHIP
We aim to work with clients on a partnership basis. Commercial Safety Consultants Limited-Security Consultants UK believe that a partnership is achieved through the willingness of the senior management and directors, of both organisations, to openly communicate. In addition to this it would be advantageous to spend time together outlining plans and aspirations for several years ahead for mutual benefit.
Our entire customer portfolio is based on a partnership where we openly work together to a common aim.
FOCUS
We are not only focussed on the markets in which we operate, but also the services we provide. We believe that this focussed approach allows us to excel in specified markets and with specialised skills.
The services Commercial Safety Consultants Limited-Security Consultants UK provide are built around control and flexibility. This provides the client with the ability to retain control whilist drawing on the flexibility of approach, skills and resoures.
Commercial Safety Consultants Limited-Security Consultants UK supports its clients through its ability to articulate a philosophy of business and personal values, which is based on an empathtic view of what clients experience when they choose providers. This has helped differentiate Commercial Safety Consultants in a market, which is increasingly dominated by large service providers and contractors.
Commercial Safety Consultants Limited-Security Consultants UK has demonstrated that it can recuit and retain a group of committed and expert professionals who are seen as leaders in their field and are able to envision and implement creative solutions and processes based on real life experience.
Our mission statement summarises our focussed objectives and how we will achieve them.
"To establish Commercial Safety Consultants Limited-Security Consultants UK not only as the employer of choice, but as the leading provider of security services in our chosen market sectors. We will achieve this by delivering innovative and quality solutions to our clients through committed staff and effective supplier relationships."
OUR APPROACH
In approaching a new partnership we would seek to deliver solutions and meet the common business goals and values identified by both Commercial Safety Consultants Limited-Security Consultants UK and the client.
Client and customer satisfaction
Our aim for client and customer satisfaction will involve working with both client and customers to understand exactly their needs and requirements. In establishing these we can provide improvements and quality enhancements to services.
Quality and innovative services
Having setablished the customer needs and requirements we would then work to provide the services to the business community. Using our skills and creativity we may use existing tools and applications in differing environments to maximise client and customer benefits.
Effective relationships - clients, staff, suppliers, business community.
By undertaking our projects and assignments in a professional manner our reputation within the industry has grown quickly. We maintain and enhance our reputation by acting with integrity and this is demonstrated to our people, clients, customers and suppliers in our business activites. Our relationships with all those we have business activity with are built on honesty, openness and sharing both opportunities and benefits.
Financial control
Our financial control procedures enable the true costs to be identified and controlled. Ultimately this allows clients to buy true value for money services against quality standards. In addition Commercial Safety Consultants can use an extensive knoledge base of cost information to establish actual benchmarks to measure quality and performance.
Effective resoures
All Commercial Safety Consultants Limited-Security Consultants UK staff are recognised professionals within the security industry. Once a team of professionals has been identified for a project the team undertakes a commitment to the client for the duration of the project. In addition to their own skills they are supported by a matrix of complementary skills from within Commercial Safety Consultants Limited-Security Consultants UK. The benefit to the client is continual efectiveness of the resoures.
Safety 1st